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Step-by-step manual

Self-exclusion in Greece

Greece does not have a single national self-exclusion register for online gambling. Instead, every licensed operator must offer self-exclusion and limits under the HGC's player-protection rules, and must stop marketing to excluded players and take reasonable steps to prevent them getting round the exclusion. The HGC consulted in 2023 on a regulator-held record of exclusions, but as of October 2026 players still exclude with each operator individually. Land-based casinos operate their own exclusion procedures. Because illegal sites remain common, blocking software and bank blocks are an important second layer. A self-exclusion should not be confused with a short break, which most operators offer separately.

Scheme
Operator self-exclusion under HGC rules
Type
Operator-level
Minimum
Set by player (operator rules)
Cost
Free

The steps

  1. 1

    List every account

    Write down every licensed site and app where you have an account. Only operators on the HGC's whitelist are legal in Greece.

  2. 2

    Request exclusion in each account

    Log in, open the responsible-gambling section and choose self-exclusion rather than a time-out. Choose the longest period you can commit to, or an indefinite exclusion if offered.

  3. 3

    Confirm in writing

    If the option is unclear, email customer support asking for self-exclusion and keep the reply. Withdraw any remaining balance first or ask for it to be returned.

  4. 4

    Cover land-based casinos

    If you visit casinos, ask each one about its exclusion procedure; bring your ID card.

  5. 5

    Add blocking tools

    Install gambling blocking software and ask your bank whether it can block gambling payments, to cover unlicensed sites.

  6. 6

    Get support

    Call 1114 for confidential advice and to arrange counselling.

  7. 7

    Ending an exclusion

    Operators should not reopen an account before the chosen period ends. For indefinite exclusions, ask the operator for its procedure and expect checks and a cooling-off period.

Before you start — what to know

  • There is no single national online register; exclusion is per operator.
  • Operators must stop marketing to excluded players and prevent circumvention.
  • A break (time-out) of a few weeks is not the same as self-exclusion.
  • Thousands of illegal sites are blocked, but new domains appear constantly; blocking software helps.
  • A June 2026 consultation bill proposed bank blocking of payments to unlicensed operators.

Make it stronger: add more barriers

Blocking software

Blocks gambling sites and apps on every device — including unlicensed ones.

Bank gambling blocks

Stop card payments to gambling merchants at the source.

Handling urges

Practical tactics for the moments when exclusion is tested.

Frequently asked questions

Is online casino legal in Greece?

Yes, through operators licensed by the Hellenic Gaming Commission under the 'other online games' licence. The minimum age is 21.

Who runs the lottery in Greece?

OPAP holds exclusive rights to lottery games and retail sports betting, separate from the online licensing system.

How do I know if a site is legal?

Check the HGC's list of licensed operators. Sites on its blacklist are blocked and illegal.

Is there a gambling helpline?

Yes, 1114, operated by KETHEA ALFA on weekdays from 09:00 to 21:00.

Procedures can change. Always follow the instructions of the official scheme or regulator. We2Bet is not affiliated with any self-exclusion scheme. Last reviewed October 2026.