18+ · Gambling can be addictive. Please play responsibly.
Need support? Find a helplineSupport directory
France has a well-established public support system for gambling problems. Joueurs Info Service is the national, government-funded helpline and chat service, offering anonymous, non-surcharged advice to players and families. For ongoing help, the CSAPA network (centres for addiction care, support and prevention) provides free outpatient treatment across the country, and some hospital addiction departments run specialist gambling consultations. Peer support is available through Gamblers Anonymous groups and associations such as SOS Joueurs. The ANJ runs the national voluntary exclusion register, and licensed operators must display prevention messages and offer self-limits. As with any screening tool, an online self-test is not a diagnosis; a health professional can assess your situation properly.
Joueurs Info Service 09 74 75 13 13National helpline and chat for gamblers and their families. Calls are anonymous and charged as a standard call; check the website for current opening hours.
Official site (type it in): joueurs-info-service.fr
The regulator's national voluntary gambling ban, requested online. Covers casinos, gaming clubs, FDJ and PMU account play, and licensed online sites.
Official site (type it in): anj.fr
Free, confidential outpatient addiction care centres across France. Many have staff trained in gambling disorder; Joueurs Info Service can direct you to the nearest one.
Long-standing association offering listening, legal and practical support to people with gambling problems and their relatives.
Free mutual-help meetings for people who want to stop gambling, held in several French cities.
Licenses online operators, publishes the list of authorised sites and acts against illegal gambling websites.
Official site (type it in): anj.fr
Not sure if you need help?
The PGSI is used by health services worldwide. Anonymous — answers never leave your device.
Start the PGSI →Block access
Interdiction volontaire de jeux — national register, minimum 3 years.
Read the manual →For families
How to start the conversation, protect your finances and look after yourself.
Support for families →We list services for information only and are not affiliated with any of them. Numbers and opening hours can change — if a number doesn't connect, check the organisation's official website. Last reviewed October 2026.
